The survey form consists of 9 questions, where you can select the appropriate option from the multiple choices given. It will take you only a couple of minutes to complete this form.  
This survey is very important for us to improve our products and services to our valued customers like you hence we appreciate your feedback.  
Thank You,
Koso India Team.
 
   
Please provide the below information :
Full Name * : Company Name * :
Designation : Department :
Email Address * :    
 
   
  • Q 1. What industry are you in?
    Fossil power Nuclear power Upstream oil and gas
    Downstream and chemical processing Mining and minerals processing Pulp and paper
    Petrochemical Other  
  • Q 2. What is your overall satisfaction with Koso India products and services?
    Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
  • Q 3. How satisfied are you with Koso India products in the following areas?
      Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
        Pre Order Service/Assistance
        Quality
        Delivery
        Usage Experience
        Ability to Meet Needs
  • Q 4. How satisfied are you with your business relationships with Koso India in the following areas?
      Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
        Pricing
        Terms & Agreements
        Purchase Experience
        After Sales Support
        Repeat Purchase Experience
  • Q 5. Compared to alternative products and services, Koso India products and services are:
    Much Better Somewhat Better Equal Somewhat Worse Much Worse
  • Q 6. How likely are you to reuse and recommend Koso India products and services?
    Very Likely Somewhat Likely Maybe Somewhat Unlikely Unlikely
  • Q 7. Please rank the following in order of importance to you as the customer, with a "1" indicating the most important attribute to you.
      Rank 1 Rank 2 Rank 3 Rank 4
        Price
        Lead Time
        Customer Service
        Quality
  • Q 8. Have you experienced any problems using Koso India products or services?
    No Yes
  • Please provide additional information on any aspects of your experience :